Contact@PowerXchanger.com
1 (310) 980-4061

Shipments Delivery and Return

Domestic (USA)

Ground Shipping: Orders are typically dispatched within 1–3 business days.

Expedited Shipping (Next Day Air, 2-Day Air, etc.): Orders received before 12:00 PM PST ship the same business day. Orders received after 12:00 PM PST may ship the following business day.

If it is after 12:00 PM PST and you require same-day dispatch, please contact us immediately at (310) 980-4061 or contact@powerxchanger.com and we will do our best to assist.

International Shipping

International orders are typically dispatched within 1–2 business days. Delivery typically takes 3–6 business days depending on the destination and customs processing time. Customers are responsible for all applicable taxes, duties, and import fees, which may be billed by the carrier or the local government agency.

How do I return a product?

To begin a return, please email us at contact@powerxchanger.com and include the following information:

  • Order Number
  • Order Date
  • Serial Number(s)
  • Condition of the product (unopened, opened, used, etc.)

For a full refund, items must be returned within 30 days of receiving your order. Products must be in the same condition in which they were received, unused, and include all original packaging, accessories, and manuals.

Used or opened items may be subject to a restocking fee if the unit is returned damaged, missing accessories, or missing any of the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 business days from when we receive the item(s).

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