Help & FAQs

Running a 50 Hz motor on a 60 Hz supply will make it run
about 20% faster. This can cause extra heat, vibration, and reduced torque
depending on the design. Some motors are built for both 50/60 Hz and will work
safely, while others may wear out quickly or fail.

To ensure proper performance and protect your equipment, we
recommend using a PowerXchanger frequency converter.

Running a 60 Hz motor on a 50 Hz supply will make it run
about 20% slower. This can cause extra heat, vibration, and reduced torque
depending on the design. Some motors are built for both 50/60 Hz and will work
safely, while others may wear out quickly or fail.

To ensure proper performance and protect your equipment, we
recommend using a PowerXchanger frequency converter.

Yes, that’s exactly what PowerXchanger is designed to do. It converts both the voltage and the frequency so your 50 Hz European equipment can run reliably on U.S. 60 Hz power at industrial and factory sites.

This ensures motors, tools, and sensitive electronics operate at their intended speed and performance. Always confirm the voltage and power rating of your equipment to choose the right PowerXchanger model.

A voltage transformer only changes the voltage, while a frequency converter changes both voltage and frequency.

If your equipment label shows it supports both 50/60 Hz, you usually only need a transformer to match the voltage. If it specifies a single frequency (50 Hz or 60 Hz only), then you will need a frequency converter to run it properly.

Always check the rating plate on your device to determine which solution is required.

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

Refunds are processed within 7 days from when we receive the item(s).

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.

Voltage transformers adjust the voltage level (e.g., from 230 V down to 110 V), protecting your devices from overvoltage
damage.

Frequency converters ensure that the electrical frequency (50 Hz vs. 60 Hz) matches what your device was built for.

Because so many devices, from washing machines and CPAP
Machines to audio equipment, kitchen appliances, and tools all rely on precise
timing or motor speed governed by the mains frequency. Run a 60 Hz-designed
motor or compressor at 50 Hz, and it will spin slower, draw more current,
overheat, or fail altogether.